Effective Date: 1st January 2025

At Toyz Car Rental, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, book a car, or interact with us in any way.

  1. Information We Collect
     We collect personal information when you use our services, including but not limited to:
  • Personal Details: Name, email address, phone number, location.

  • Booking Information: Vehicle selection, pick-up and drop-off dates/times.

  • Payment Information: Credit card details (handled securely through third-party payment gateways).

  • Website Usage Data: IP address, browser type, device type, location data, pages viewed, and time spent on the website.

  1. How We Use Your Information
     We use your information for the following purposes:
  • To process and manage your bookings.

  • To communicate with you regarding your rental.

  • To improve the customer experience on our website.

  • To send promotional emails, if you have opted in to receive such communications.

  • To process payments and verify transactions.

  1. Data Protection and Security
     We implement industry-standard security measures to protect your personal information. Your payment details are handled through secure third-party gateways, and we do not store sensitive payment information directly.
  2. Sharing of Information
     We do not share your personal information with third parties except for:
  • Service providers who help us operate the website or deliver the car rental services (e.g., payment processors, IT support).

  • Law enforcement or legal authorities when required by law.

  1. Cookies and Tracking Technologies
     We use cookies to enhance user experience and analyze site traffic. Cookies are small text files stored on your device to remember your preferences and track usage patterns. You can disable cookies through your browser settings.
  2. Your Rights
     You have the right to access, update, or delete your personal information at any time. If you would like to exercise these rights, please contact us at sales@toyzrentalme.com.
  3. Changes to the Privacy Policy
     We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
  4. Contact Us
     If you have any questions or concerns about our Privacy Policy, please contact us at:
     Email: sales@toyzrentalme.com
     Phone: +971505815102
     Address: Nad Al Sheba - Ras Al Khor Industrial Area 2 - Dubai, UAE